Sports / Mobile
This page sets out exactly what personal data pinass77 collects when you open an account, fund it via GCash or Bank Transfer, and use the platform — and how we handle that data. Availability depends on local law and eligible regions in the Philippines.
When you create an account with pinass77, we collect the information you enter directly — your name, contact details, login credentials and the payment method you choose to fund your account. If you use GCash, we record the transaction reference linked to your account wallet. If you use Bank Transfer, we keep the transfer reference and account details you provide during the deposit step. We do not store your full GCash PIN or bank login credentials — those remain with your financial provider. We also collect technical data automatically: the device type you use to access the platform, session timestamps and pages visited. This data helps us detect unusual account activity and keep your session stable. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in regions where we operate. Data is stored on secured servers, and access is limited to the teams with a direct operational need. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your GCash or Bank Transfer route — we share only what that processor requires to complete your transaction.
GCash transaction references are recorded against your account for deposit and withdrawal matching. We do not store your GCash PIN or mobile number password.
Bank Transfer details you submit during a deposit — account name and reference — are stored only long enough to verify and match the incoming transaction to your account wallet.
We log device type, browser session start and end times, and pages accessed. This is used for account security checks, not for advertising profiling.
This policy covers data collected through pinass77-owned pages and account flows — from registration through to deposit, play and withdrawal. It does not extend to third-party websites, payment gateways or services you navigate to from external links. Understanding the boundary helps you know who to contact when a question arises.
Data you submit when opening or updating your pinass77 account — name, contact details, login credentials — falls fully within this policy. We own and are responsible for how that data is stored and used.
Deposit and withdrawal records for GCash and Bank Transfer routes are covered here. Transaction references, amounts and timestamps are part of your account record under this policy.
Browsing data collected while you move through the platform — game lobbies, sportsbook pages, account settings — is captured and governed by this policy, including session cookies and device signals.
When you leave pinass77 for a payment gateway, an external support tool or a linked service, that platform's own privacy terms apply. We do not control how those services handle your data once you are on their page.
You have concrete steps available to you regarding the personal data we hold. You can review the information stored against your account by logging in and checking your account settings page — your registered contact details, linked payment method references and session history are visible there. If any detail is incorrect, you can update it directly through the account settings fields or raise a correction request with our support team. Where you have a question about how a specific piece of your data is being used — for example, why a GCash transaction reference is retained after a withdrawal — you can submit that question through our support contact path and we will respond with a specific explanation. If you decide to close your account, we can walk you through what happens to your stored data at that point, including the retention period that applies. Requests related to your data are handled through the same support channel you use for account help.
Log in to your account and go to account settings. Your registered details and linked payment references — GCash or Bank Transfer — are listed there for you to check at any time.
Update contact information directly through the settings fields. For changes to payment-linked details, submit a correction request to support with the relevant transaction reference.
If you want to know why a specific record is retained or how it is used, contact support with your account ID and the specific data point in question. We respond with a direct explanation.
Before closing your account, ask support what data retention period applies. We will explain what is kept, for how long, and under what obligation, so you can make an informed decision.
If you have a question about your data, a correction to request, or a concern about how a record is being used, these are the direct routes to the team that handles it. Bring your account ID when you reach out so we can locate your records quickly.
Send your privacy question to our support email with your account ID and the specific data record you are asking about. We aim to acknowledge within one business day and respond with a specific answer.
Use the live chat link in your account dashboard to reach a support agent. For data-specific questions, the agent will route your request to the correct team and confirm receipt.
For straightforward corrections — updating a contact number or verifying a payment reference — go directly to account settings after login. Many data updates do not require a support ticket.
We apply access controls so that only the staff members with a direct operational need can view your account records. Payment data connected to GCash or Bank Transfer is shared only with the processor completing that transaction and is not passed to any other party. Cookies are used on the platform to maintain your session state and record browsing behaviour within our pages — you can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functionality. We keep your data for as long as your account is active and for a defined period after any account closure, in line with the obligations that apply to the regions where we operate. If you want to know what data we hold, ask through support with your account ID. If you want to request a change, the same support path applies. We do not use your account data for advertising purposes outside the platform.
Internal access to account records is restricted by role. Staff who do not have an operational reason to view your data cannot access it. This applies to your GCash and Bank Transfer transaction history as well as your contact details.
Cookies keep your session running and record which pages you visit within pinass77. They are not used to build advertising profiles. You can manage your cookie settings in your browser; the current state of accepted cookies is visible in browser preferences.
Account records are kept while your account is active. After closure, a retention period applies as required by the rules in eligible regions. The length of that period is available on request through support.
To correct, query or request deletion of specific data, contact support with your account ID and the record in question. We respond with a direct explanation and the steps that follow.
These are the questions we receive most often about how your data is handled. If your question is not covered here, reach out through support with your account ID.
We collect the details you submit during registration — name, contact information and login credentials. We also record technical data automatically, such as device type and session timestamps. Payment method references, including GCash transaction IDs, are added when you make a deposit or withdrawal.
No. We do not store your GCash PIN, mobile number password or bank login credentials. Those remain with your financial provider. We record only the transaction reference generated when a deposit or withdrawal is completed, and we use that reference to match the payment to your account.
Access to your account records is restricted by role. Only staff with a direct operational reason — such as processing a support request or verifying a Bank Transfer — can view your data. Access is not open to the full organisation, and records are not shared with advertisers.
Log in and go to account settings. Most contact details can be updated directly through the fields shown there. For changes tied to a payment reference — such as a GCash or Bank Transfer record — submit a correction request through support with your account ID and the specific detail to change.
We keep your records for a defined period after account closure, in line with the obligations that apply to eligible regions. The exact duration depends on local law and the region under which your account was active. Contact support for the specific retention period that applies to your account.
This policy covers data collected within pinass77 — including transaction references generated when you use GrabPay or Maya. When you are redirected to a payment gateway to complete a transaction, that gateway's own privacy terms apply to the data processed on their page.